Heath Did Not Attend Policy


Failure to attend your appointment

– Costs the department £150 per appointment

– Will delay your care and impact your health

– Uses up an appointment slot that another patient could’ve used therefore delaying the care of others

If you do not attend your appointment

– Your care will be delayed and your next appointment may be several months in the future

– Your supply of medication will  be reviewed and you may not be given your normal supply until you attend your next appointment

If you repeatedly fail to attend your appointments

– You may be asked to transfer your care elsewhere