About us

Sexual Health team

Online appointment booking at Croydon Sexual Health Centre

Our demand has increased significantly during the pandemic and we are doing our best to see as many people as we can. To enable us to see our most clinically urgent patients please can you follow the guidance below which will provide you the best advice on how to deal with your query.

Please only book an online appointment if you meet the criteria. Slots for our online booking servcice open from 8:30am on a daily basis

Please note that, even with online booking, you may be in the department for up to 2 hours. If you are more than 10 minutes late you may be turned away. 

If you have any comments on the changes please email ch-tr.sexualhealth@nhs.net

If you have any issues with the booking please see our Frequently Asked Questions or our guidance  How to Register and Book an Online for Sexual Health and Contraception Appointment.docx [docx] 2MB

Please note that we are unable to allow partners or relatives into the waiting area. There will be some extremely rare exceptions to this for vulnerable people - please speak to reception if you need more information. 

If you require an interpreter please email ch-tr.sexualhealth@nhs.net or call 0208 401 3766. 

To use ONLINE BOOKING please see the criteria below. 

To ensure we give you the best possible care please only create 1 online account. If you create duplicate accounts then it may cause delays to your treatment. If you have any issues please email ch-tr.sexualhealth@nhs.net for support.  

I have symptoms (anything happening to genitals that isn't normal for you)

Please click on the appropriate link below to see if your symptom requires an appointment.

Do not call.

Symptom checker female 

Symptom checker male

I have no symptoms but want a check up.

Order a self-test kit

Do not call.

This service is for Croydon residents only. 

 

I would like to book a contraception appointment.

Please book  online.  

Pills and pre-coil consultations will be telephone appointments. Please attend for coil check/removal, depo injection and patch. DO NOT book into the contraception clinic for implants. 

Please note coils can only be removed if you have abstained from sex for 7 days. We are sorry but we don't do coil removals on Saturdays.

Do not call.

You can order certain types of contraceptive pills online via the link below. (Croydon residents only)

Order the pill online

I would like to book a contraceptive implant.

Please book  online. Slots are released 7 days in advance.

Please ensure you book into the "implant" clinic, not the contraception clinic. 

I am 18 and under.

Our dedicated young person's clinic, The Point for people aged 18 and under remains open to walk ins and telephone bookings on Tuesdays between 3pm and 5.30pm. 

I require PEPSE. I am a victim of sexual assault. I require emergency contraception.

Please call 0208 401 3766 for an urgent appointment.

I am under 16.

Please call 0208 401 3553 or walk into clinic during our opening hours - see  Sexual Health Clinic

If you would like to speak directly to our young people's nurse please call 07773 976488. 

I would like to access PrEP

If you are new to PrEP you need to read about it before you start - please go to www.iwantprepnow.co.uk to find out more.

When ready to access it please book phone 0208 401 3766 to arrange an appointment.

 

Opening times

 
Day Open Last slot Services offered
Monday 8.30am 5.30pm Contraception & sexual health
Tuesday 8.30am 12pm Contraception & sexual health
Tuesday 3.00pm 5.30pm The Point - Contraception & sexual health for young people only (18 and under)
Wednesday 10.30am 6.30pm Contraception & sexual health
Thursday 8.30am 5.30pm Contraception & sexual health
Friday 8.30am 4pm Contraception & sexual health

Please note that we start seeing patients 30 minutes after opening.